All their customer Service staff must still be ill!!.I have abandoned my attempt to purchase a computer from Dell, and I am rather pleased as I went along to my local 'Comet' dealer and purchased an 'Acer' laptop improved spec. and cheaper than Dell. With the added benefit that as I was buying a computer the printe I purchased had £10 knocked of the price. I have saved about £20 and if anything goes wrong at least I will have someone to speak to. I know a number of folks who have bought from Dell and have had no problems, but if anything does go wrong their customer service if it actually exists?? is extremly poor.
So as Dell slowly sink into the West we say farewell for ever.